Frequently Asked Questions

NO, all material we use is commercial grade and can only be acquired and installed by professionals. Our staff is professionally trained for both proper installation and product safety.  Even minor repairs need to be done by a professional.

For the first few hours, it is. We use a powerful generator and grinding equipment to abrade the surface so the epoxy will bind to the concrete. Those machines do make noise, but it generally takes 2-3 hours to complete that work. After that, we are pretty quiet! 

As with any construction, we do have some dirt and debris. We make every effort to minimize this as much as possible, and use high quality HEPA vacuums to contain dust and dirt.

Acid etching is environmentally unfriendly, and IT DOES NOT WORK! Similar systems from retailers offer these products so the homeowner can avoid renting and using heavy grinding equipment. We typically replace 20 or more of these floor systems every year because they just don’t last!

While we use low or no VOC products, they do contain some odor. Generally, the top coats have the most odor, and that dissipates in a day or two. When possible, we leave doors and windows open a bit so those odors dissipate sooner.

It depends on the condition of the floor. For new concrete, or concrete that is in good shape, we usually finish in two days. If extensive repairs are needed, add one day for proper curing of the repair material. Weather may also play a factor in our installation.

We install a clear anti-slip compound in EVERY top coat we apply! If we didn’t, the floor would be slippery when it’s wet. 

We have installed thousands of these floors and some of them have lasted 20+ years! Like any floor covering, it will eventually wear out. When it does, we can update the top coat, or replace the system to look like new again. Longevity largely depends on how you care for the floor. We recommend sweeping the floor periodically and washing it down with a hose once or twice a year. Please check out our cleaning and care instructions page for our recommendations.

 Metallic systems can be installed just about anywhere. Garages, basements, restaurants, and many more areas can be coated with these systems to create a unique look.

Metallic floor systems cost more for a few reasons. First, the surface preparation is more intensive as we want to make sure that the substrate is as smooth as possible. If we don’t do that, those ‘flaws’ will translate right through the coatings and ruin the look. Second, we install multiple layers of epoxy, starting with a primer. This eliminates pinholes and fish eyes that will show in the final product. Third, the metallic layer is installed at twice the thickness of an epoxy flake floor so that the powders can flow properly. Finally, we install a UV resistant urethane over the entire surface to protect it. It generally takes four to five days to install these systems, so there is more labor involved.

Bottom line: If you want a completely unique, one of a kind floor, this is it! These systems are thicker than epoxy flake, so they tend to last longer, and with the additional urethane protection, they are scratch and chemical resistant. 

You could install this in a garage, but generally speaking the product costs and additional labor make it too expensive for that application. Also, the aesthetics may not meet your needs. And unlike vinyl flake, creating custom quartz patterns is more expensive.

Quartz Carpet is very easy to clean. We install this product just about anywhere inside or out and it can be cleaned using household cleaning products and tools. For larger commercial applications, we offer a scrubbing machine that is much faster than traditional mopping.  Please check out our cleaning and care instructions page for more information.

We offer an acrylic finish coat for troweled quartz that fills and seals the pores so germs can’t get trapped. This system is currently available for indoor installations only. 

Yes, we install this system directly over stamped concrete with little preparation. It works well on pool decks as the stones provide traction. Also, due to its porosity, water doesn’t pool on it easily.

When installing this system outside, or anywhere that needs mechanical separation of the substrate, we install a flexible aluminum joint over the area prior to troweling the product. This allows the system to move along with the substrate. Here in New England, we have plenty of frost, so we use these special joints to keep the system from cracking and breaking apart.

That depends on the size and shape of your application. Generally, this system installs in much less time than a broadcast quartz system and the return to service is next day.